What do the status updates on C&G Caseflow mean?
Valuation instructed – An electronic instruction has been sent to a valuer and we expect a response within 3 working days. Valuation outstanding – The electronic instruction has been accepted but we are yet to receive the valuation report. A diary system will notify us that we need to chase the valuer if the valuation report has not been received 3 working days after the instruction was sent. Valuation accepted – The valuation report has been received, assessed and deemed acceptable under the lending criteria for C&G mortgages. Valuation accepted with other documentation outstanding – The valuation report has been received, assessed and deemed acceptable under the lending criteria for C&G mortgages. However, we are still waiting for supporting documents requested when the case was approved. Valuation and other documentation outstanding – We are awaiting both the valuation report and the supporting documents requested when the case was approved. A diary system will notify us that we nee
