What do the Interlibrary Loan status messages mean?
Submitted by Customer Request has been received and it’s in the processing queue. Awaiting Copyright Clearance ILL staff checking to see if a copyright fee is required; if fee is required it is paid by the library. Awaiting Request in Processing Copyright clearance is completed and the request is waiting for ILL staff to process. Request Sent Request has been sent to potential lending libraries. In Electronic Delivery processing Article received electronically and partially processed by staff for delivery to web. Awaiting Customer Contact Article has arrived, been processed by staff and ready for delivery to web. Delivered to web Article has been posted and ready for customer to download; to view articles, logon to ILL account, select “Electronically Received Articles” from the menu and select the one wanted. Checked out to Customer Item received, customer notified, and ready for pick up at Circulation desk. Request Finished Request was successfully processed and completed. Awaiting Re
