What do the different request statuses mean?
Request Sent: your request was sent to several owning libraries and document delivery/interlibrary services staff are waiting for a response. Awaiting Customer Contact: your requested item has arrived. Staff are preparing the item for you. Please don’t come to pick up the book until you receive an email notification from us. It should be within a couple of hours. Awaiting Post Receipt Processing: your requested item has arrived from the lending library. Staff are preparing the item for you, such as placing a book band on it. Awaiting Copyright Clearance: your article request is waiting copyright processing to determine if any copyright fees need to be paid by the library. Transit to PSEL/WCL: your requested item is being transported to your home library. You will receive an email notification from your home library when it is ready for you to pick up. Awaiting SFX Request Processing: your request was imported from the database link of which we don’t have full text online, and is now re
