What do the designations “Internal” and “External” mean?
These designations apply to both members and areas (cases, matters, projects) in the extranet. “Internal” members are members who belong to the law firm or organization purchasing the extranet–employees, partners, executive officers, etc… “External” members are clients or external affiliates of the purchasing organization (outside users given access to the extranet). Only members designated as “Internal” can be given administrative permissions to the extranet (the ability to create members and cases, change site settings, or set up site rules). Also, only Internal members can be given access to Internal cases or projects.
