What do the beneficiaries or family members need to do to request service?
A. After notifying the authorities they must contact the companys Customer Service Department by calling the toll free numbers provided in the contract and provide the name of the deceased member, certificate (policy) number, location of the remains and confirm where they want the body to be repatriated and delivered.
Related Questions
- Can the beneficiaries or family members request that the remains be taken somewhere other than the place of origin of the deceased member?
- Does the Navy have a program for getting service members home when their family members undergo significant issues?
- Can the family members or beneficiaries request the cremation of the mortal remains instead of embalming?
