What do server load time and user load time mean?
Server load time is the time it takes to load the HTML of your front page, as measured by our own servers in one location in the East Coast. User load time is the mean average time it takes to load all your pages, weighted for traffic, as reported back by users, and including images and other resources. It does not include the initial latency of your server (before your user receives the first bytes). This will help you to tell if there is a widget or piece of content you have embedded that is slowing down your site.