What do restraunts, hotels, and retail stores need to help handicap/disabled people today?
As retailers, they need to know that people with disabilities are people too. Staff should not ignore them, overlook them or be too afraid to approach them. All to often staff will address the standing person and ignore the person in the wheelchair as if they were not there – eg. “What would he/she like?” Sinks should be higher in hotel rooms so wheelchairs can fit under them. Doors should be wider to accomodate wheelchairs and walkers. Bigger aisles in stores. Most stores have a width of one or two people accommodation and not enough for a wheelchair and a person to walk down or pass each other. Countertops should be lower (especially at the cash area.) These businesses could offer their help/support to ensure that the person in the wheelchair feels they are accommodated. For example, have a sales staff (in retail) approach the person in a chair and just say, “if you need any help, I’ll be over there.” so that the person doesn’t think they can’t get to see the clothes at the top shelv
