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What do “processes” mean and why are they important in implementing Six Sigma?

April 26, 2017implementing mean Processes Sigma

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What do “processes” mean and why are they important in implementing Six Sigma?

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A process is the way we work. It’s the methodology used to deliver the goods and services we provide. By focusing on “processes” we see ways to improve and provide more and better products and services at lower cost, and keep our customer happy.