What do Practice Facilitators do during the 4 to 6 weeks they are on-site in the practice?
The Quality Improvement initiatives and tasks are tailored to each individual practices’ environment and needs, but generally the activities are: • Observe and analyze office processes and flow • Interview staff for points of frustration • Conduct Clinic Self-Assessment • Abstract data from charts of chronic disease patients to look for gaps in care • Meet with provider and key staff to determine goals and action plans • Facilitate system redesigns to close gaps and meet goals • Keep providers updated and receive direction from providers periodically • Assist with implementation of CareMeasures web-based disease registry • Help practice get computers ready for CareMeasures access • Help get patients entered into CareMeasures initially • Train staff on how to update CareMeasures after patient visits • Train staff on the capabilities of CareMeasures • Teach Quality Improvement and Process Improvement to staff • Help practice develop team approach to care, decreasing stress on provider •
