What do major nonconformity and minor nonconformity mean?
“Major nonconformity” in respect of a quality management system means that in the opinion of an auditor: (a) a required element of the DWQMS has not been incorporated into a quality management system; (b) a systemic problem with a quality management system is evidenced by two or more minor nonconformities; or (c) a minor nonconformity identified in a corrective action request has not been remedied. “Minor nonconformity” in respect of a quality management system means that in the opinion of an auditor, part of a required element of the DWQMS has not been incorporated satisfactorily into a quality management system.
