Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What do I need to know about SMS authorisation and the reference number?

April 26, 2017authorisation Reference SMS

0

Posted

What do I need to know about SMS authorisation and the reference number?

1 Answer

0

Posted

• Reference numbers will never include the alpha character `O’ but could include a zero. • SMS authorisation applies when doing once-off payments and adding beneficiaries online • You will only receive a reference number via SMS while in the process of transacting when additional authorisation is required. • Only one SMS reference number will be generated and required per online banking session, irrespective of the number of once-off payments made or beneficiaries added. • SMS reference numbers are unique, so the same reference number will never be used more than once. • There are no charges for SMS reference numbers. • SMS authorisation does not apply to inter account transfers or payments to beneficiaries already loaded on the profile.