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What do I need to know about responding to chargebacks?

April 26, 2017chargebacks

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What do I need to know about responding to chargebacks?

1 Answer

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Some chargebacks can be resolved easily without the merchant having to lose the sale. This can be done by simply providing additional information about the transaction or about specific actions taken regarding the transaction. The key here is to always supply as much information as possible to BBVA Compass to help us remedy the chargeback.