What do I need to do if the money is not deposited within 5 days from the moment the order was generated?
Sometimes transfers may take more than 5 business days. If this is the case, you need to get in touch with our customer support center and notify it of the delay. It is possible that your withdrawal order contains a wrong account number and/or a misspelled recipient’s name. That can be a reason for the bank not being able to credit your account with the transferred amount.
