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What do I need to do if the money did not arrive within 5 business days after the transfer was initiated?

April 26, 2017arrive Business days initiated money transfer

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What do I need to do if the money did not arrive within 5 business days after the transfer was initiated?

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Sometimes transfers may take more than 5 business days. If this is the case, you need to get in touch with our customer support center and notify it of the delay. Please make sure that your real (bank) name matches the name stated in the transfer order.