What do I need to do before changing VRS and/or IP Relay Service providers?
1. Do not cancel service with your current provider until you have registered with your new provider. 2. You must contact your new provider who will begin the transfer process by contacting your existing provider on your behalf. 3. Your new provider will ask you to provide specific information such as: a. name b. street address c. city d. state e. zip code f. 10-digit telephone number g. other information as required by your new provider 4. Your new provider will require you to sign a “letter of authorization” in order to begin the transfer process. 5. If your current provider is not a VRS or IP Relay Service provider, you may be required to pay: a. Local telephone early termination fees b. Cable contract early termination fees c. Wireless service contract early termination fees d.
