What do I have to do to make TestWorks integrate into my software process smoothly?
First, make sure your software process runs smoothly in the first place. If it does, then TestWorks will add to the existing processes quite nicely. • Why do I have to keep my software maintenance current? You gain two main things: continuous technical support, and you have the option of getting upgraded products at no cost. Hint: Once your maintenance lapses it is more expensive to restore it than it would be if you maintained continuity. Normally you’re in a “lapsed maintenance” state 60 days after the end of your prior maintenance. • What if I have problems with TestWorks after 30 days? If you are not on maintenance, we will do our best to help. If you are on maintenance, we WILL help! This is a good reason to be on maintenance.