What do I do with my SecurID card, now that I am using S3 Grid Card?
The old SecurID card does not need to be returned. Please dispose of it as you would a battery since the device includes a battery. > Back to Top My S3 Grid Card is not working, and I know I have used it before. Your S3 Grid Card account may be locked. Please return to the Self-Help Website and follow the link to ‘Test your Grid Card’. If your S3 Grid Card is locked, you will be redirected to a series of screens to reenable it. Or you may choose to ‘Request a Grid Card’. This will generate a new S3 Grid Card, and will disable the old card. You can use the new S3 Grid Card immediately. If you know you have disabled your S3 Grid Card by incorrectly answering the challenge/response 3 times, you can go to the link to ‘Re-enable Your Grid Card Account’. Your S3 Account may be locked. Please follow the link to ‘Unlock S3 Account’ from the Self-Help Website. > Back to Top I requested a S3 Grid Card and now my SecurID card isn’t working. For the US/DMO/Canada, requesting a S3 Grid Card disable
