What do I do when there is no code sheet in my Disney DVD/Blu-ray Disc case or my code sheet is blank?
If your DVD/BD case contains no Digital Copy activation code, we will be able to send you a one-time replacement code. Please send a proof of purchase tab from within the DVD/BD packaging, with your original purchase receipt; and your name, address, and daytime phone number to: WDSHE Attention: DisneyFile Activation Code Replacement Program P.O. Box 3100 Neenah, WI 54957-3100 For your convenience, you may also fax this form to us at 888-832-6001, or scan and email it to contactus@disneystudiohelp.com.
A. If you did not receive a code sheet or your code sheet is blank, please fill out our Contact Us Form by clicking here and request a new code. Please include the title of the Digital Copy, your name, address, and daytime phone number as well as where you bought your copy of DisneyFile Digital Copy.