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What do I do when I get a ticket and I receive the following error message: “kinit: Client not found in Kerberos database while getting initial credentials”?

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What do I do when I get a ticket and I receive the following error message: “kinit: Client not found in Kerberos database while getting initial credentials”?

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A. The username you entered does not exist in the Kerberos database. If you are certain that your username is correct, try username@PrincipalRealm (e.g., smith@ARL.HPC.MIL). If you still get this error, please send email to the helpdesk at the Center that hosts your principal realm. NOTE: The Kerberos software that comes with some distributions of Linux does not work at the HPCMP centers because it doesn’t prompt for a SecurID passcode. You can download DOD HPCMP Kerberos software for Linux (or most any platform) from: https://www.hpcmo.hpc.mil/security/kerberos/.

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