What do I do if PowerView Plus is telling me that communications are down?
First, make sure the cable is installed properly. At least one end of the cable included with the software is marked accordingly. Usually, this mark will indicate the CPU-END. Second, make sure you are using the correct COM port, and make sure this port is configured properly. Also, be sure that no other device has been assigned to the port. If trouble persists, contact Toshiba International Corporation at 800.231.1412.
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