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What do I do if Overdue Notices wont print (report says NO RECORDS) even though Overdue List shows overdue books?

April 26, 2017Books list overdue print records report shows

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What do I do if Overdue Notices wont print (report says NO RECORDS) even though Overdue List shows overdue books?

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Go to the Utilities file folder, Setup, Information Editor, Fine Rate Selection button. If your fines are set to Single click the set fine rate Button and set the fine rate to an amount greater than $0.00. If you do not wish to charge a fine rate set the fines to Manual. The Overdue Notices will print properly only if the fine rate is greater than $0.00.