What do I do if my key container wont close or open?
The key may be jammed inside of the key container. Please release the shackle and bring the KeyBox into the association office. To avoid key jams, do not place ID tags, key rings, or loose objects in the key container. Use the chain inside the key container to attach the listing key. The chain will hold up to 3 keys. Before closing the container, verify that all items are well inside. Note! If you are the listing agent, please make sure that you have a spare set of keys before you close the key container. If the key jam cannot be released your key will be lost. This will also result in a $100 fee to replace the jammed KeyBox.
