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What do I do if my Fish Mate UV+Bio Filter is not clearing my pond water, dont you have a Clearwater Guarantee?

April 26, 2017clearing Clearwater filter fish guarantee Mate pond uv+bio water

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What do I do if my Fish Mate UV+Bio Filter is not clearing my pond water, dont you have a Clearwater Guarantee?

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We do have a Clearwater Guarantee if the filter is used in accordance with the instructions. If the correct size of filter is selected, recommendations are followed and the pond refuses to clear, we will uphold our guarantee. To offer consumers practical help and advice we offer a Customer Helpline Telephone number which is 936 760 4333.