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What do I do if my FasTrak® toll tag is lost, stolen or defective?

April 26, 2017defective fastrak® Lost stolen toll

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What do I do if my FasTrak® toll tag is lost, stolen or defective?

1 Answer

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If the toll tag is lost, stolen or damaged, you will be liable for the deposit amount of $20. If it was lost/stolen and you immediately notify the FasTrak Customer Service Center, you will not be responsible for any unauthorized use of your toll tag after notification. If the toll tag is stolen, and documentation is provided, the deposit may be adjusted. If the toll tag is defective, return it to the FasTrak® Customer Service Center and request a replacement.