What do I do if my FasTrak toll tag is lost, stolen, damaged or defective?
If the toll tag is lost, stolen or damaged, you will be liable for the deposit amount of $20. If it is lost/stolen and you immediately notify the FasTrak Customer Service Center, you will not be responsible for any unauthorized use of your toll tag after notification. If the toll tag is stolen, and documentation is provided (e.g., police report), the deposit may be adjusted. If the toll tag is defective, return it to the FasTrak Customer Service Center and request a replacement.
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