What do I do if my CapTel phone keeps disconnecting?
If you have Call Waiting on your telephone line, then that must be shut off in order for the CapTel phone to function correctly. You may need to contact your local telephone company or check your area phone book. In order to deactivate Call Waiting, use the CapTel phone menu bar and refer to your instruction manual. Call disconnect can also occur if someone picks up another extension in your location during a CapTel call.
