What do I do if my Call Quality is poor(cant make calls, dropped calls, line noise, etc)?
Poor call quality may be caused by a problem with your broadband circuit. This is why we conduct a broadband circuit test prior to your purchase. In addition, we will monitor your circuit quality; simply call 877-357-0750 if you are experiencing call quality issues and we will look at the statistics on your circuit to determine if that is the cause of the problem. Finally, we offer a money back guarantee; within 30 days of your purchase if you are dissatisfied with the Service for whatever reason, you may discontinue Service and return all equipment for a full refund of all Service and Equipment charges. After the 30 days, you may cancel service without any cancellation fee, but you will be charged for the balance of the equipment fee.
