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What do I do if I wish to pay by instalments but cannot pay the first instalment by the due date?

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What do I do if I wish to pay by instalments but cannot pay the first instalment by the due date?

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If you wish to pay by instalments but know that you will be late for the first payment, please write to the City’s Rates Department and advise them when your payment will be made. This way the instalment program may not be automatically deleted if payment is not received by the due date. This is a manual process, so if the City is unaware that the payment will be late, it will automatically be cancelled.

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