What do I do if I think I found a ug in the software of an AlertEagle unit?
The most important thing you can do is to carefully observe and document the sequence of events that led to the perceived ‘bug’. Then, please repeat the steps and determine if you can make the ‘bug’ occur again. Please send your observations to dgropper@weathereagle.com with as much supporting information as possible, such as Fips text files that did not decode properly. We will make every reasonable attempt to address the issue, but there is no guarantee that the software will ever be bug free in every situation, due to the huge number of variables in the field and due to the complexity of the Emergency Alert System.
Related Questions
- I have Adobe Reader 7.0, but not (I think) Adobe Acrobat. Whats a reputable, free, downloadable program for PDF editing?
- Why do you think the different terminology - open source, free software, proprietary, GNU/Linux - is so important?
- I think there is a problem with my Back4U Livedrive software, what is the first thing I should do?
