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What do I do if I receive a shipment from DICG and my Veeder-Root brand counter product is damaged?

April 26, 2017brand counter damaged dicg Product shipment veeder-root

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What do I do if I receive a shipment from DICG and my Veeder-Root brand counter product is damaged?

1 Answer

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10 Posted

A Veeder-Root Customer Care Representative will assist you in obtaining a replacement for any damaged items received. Notify your Veeder-Root Customer Care Representative of any damaged shipment you receive by completing and emailing the Missing, Wrong, Damage or Lost Online Form. When filling out the form, please specify in the field labeled “to better address your request, please provide a brief explanation” if the package was damaged. Also be sure to include a description of the location and amount of damage on the package.