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What do I do if I lose the SecurID token device?

April 26, 2017device lose SecurID token

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What do I do if I lose the SecurID token device?

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Contact the Service Desk (on 1800 198 175) and request a new token device. There is a charge of $200 for replacement of a token device. This charge is to cover the cost of replacing the device and the administrative costs incurred in setting up and configuring the new device. You will need to have the relevant Manager (and cost centre delegate) sign-off on the request. For further information, click here.

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Contact the Service Desk (on 0161 447 3116 or Ext 6666) and request a new token device. You will need to come back to the office to collect the token for security reasons. We do not ship out tokens via post so please dont ask.