What do I do if I have a dispute with Comcover or any of Comcovers Service Providers?
A dispute includes any disagreement relating to: • acceptance of any claim by Comcover; • settlement of any claim; • payment of any premium to the Fund; • the operation of the Fund; or • any matter relating to the acts or omissions of Comcover or its service providers. Comcover is committed to the efficient and fair resolution of all complaints. If a Fund Members is not happy with the services provided, they should contact Comcover Member Services in the first instance. The Comcover Insurance Policy lists the procedure for dispute resolution with regard to claims and premiums. A summary is provided below.
