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What do I do, if I do not have a PIN for myPay web site?

April 26, 2017myPAY Pin web site

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What do I do, if I do not have a PIN for myPay web site?

1 Answer

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For problems using myPay, or with your myPay PIN, contact the DFAS Centralized Customer Support Unit toll-free at 1-800-390-2348, or commercial at (216) 522-5122, or Defense Switching Network (DSN) at 580-5122 (This DSN number will only work from a military telephone that has DSN world wide access capabilities. Please Note: Do not dial this DSN number as a commercial telephone number, as you will be charged for the call and will be connected to a private party that has no affiliation with the DFAS Customer Support Unit). This support line is available Monday through Friday, 7:00 A.M. to 7:30 P.M. Eastern Standard Time. The Centralized Customer Support Unit can provide assistance on how to use the options available to you in myPay. The Centralized Customer Support Unit will also provide support for establishing and changing your PIN.