What do I do if I change my mind about joining Coleraine Talk?
There is a cooling off period of 10 days from the day you fill in the application form, during which time you can change your mind and cancel the application. When we send you your welcome letter there will be a connection date stated. If you contact us before that date then we can cancel the change-over. If you contact us after that date then it will take at least 10 working days to remove you from our service. This is a legal requirement. back to top My bill says I made calls to a place I’ve never heard of! When the bill says that you made a call to a particular geographical location, this refers to the whole area, not necessarily the place itself. You could have made a call to the surrounding area.
