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What do I do if I buy a vehicle from a dealer and the vehicle has a mechanical problem which should have been fixed in order to pass safety and/or emission tests?

April 26, 2017buy Dealer fixed mechanical pass problem safety vehicle

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What do I do if I buy a vehicle from a dealer and the vehicle has a mechanical problem which should have been fixed in order to pass safety and/or emission tests?

1 Answer

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10 Posted

A. If the vehicle is titled and registered in your name, you should file a complaint with the emission officials in the county in which the vehicle was inspected, or, for safety problems, contact the Utah Highway Patrol at (801) 965-4889. These agencies will investigate the complaint. If it appears the dealer violated the law, MVED would be contacted, would investigate and possibly file a criminal complaint. However, if you are still operating the vehicle on the 45-day temporary permit (you have not yet received your license plates from the dealer), file a complaint with MVED. If the 45-day temporary permit has expired and you do not have your plates, see Vehicle Permits.