What do I do if I am moving or want to change the recipient name before receiving the cheque?
If NRCan has not yet processed your cheque and you need to make changes to the name or address, contact your service organization or their energy advisor since they will need to obtain your signature on a new grant application form, update your file and re-send the information to NRCan. You should find the phone number in your homeowner report, on your EnerGuide label or using the search feature.