What do I do if I am blocked from the USC network for Dell Singleclick port scanning?
Dell Singleclick refers to the scanning features of the Dell QuickSet and Dell Remote Access programs that come pre-installed on new Dell laptops and can cause severe slowdowns on the USC network. If your connection to the USC network has been blocked for singleclick port scanning, please visit Disabling Dell QuickSet’s Wi-Fi Catcher and Disabling Dell Remote Access, and follow the steps to disable the scanning feature for each program. Once you have disabled the scanning features in both programs, call the Customer Support Center at 213-740-5555 to re-establish a connection to the USC network.
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