What do I do if a firewall prevents my JumpTV connection?
Firewalls are often used to protect computers from unwanted connections coming from the Internet. These unwanted connection attempts can often be initiated by unscrupulous ‘hackers’ trying to access your computer to install a computer virus or use your computer resources for unauthorized activities, such as sending ‘SPAM’ e-mail, or launching ‘denial of service’ attacks on other Web sites. If your PC is behind a firewall (or you think it might be), changing the settings for Windows Media Player may make it possible to view our broadcasts. Windows Media Player, which is the software that runs our “TV”, can use several different ways to connect to our servers. Some connections may be allowed by your firewall, while others may be denied.