What do I do about my neighbours making lots of noise?
If one of your neighbours is often disturbing you with noise, you should take the following steps to try to stop it: 1. Try discussing your concerns with the neighbour making the noise. Your neighbour may not have realised that they are causing a problem. A friendly word with them may be enough . Being able to calmly discuss each other’s needs and being willing to compromise could stop a minor inconvenience turning into a major dispute. 2. If the noise continues, you should contact the Contact Centre on 01296732600 and advise them who is causing the noise, what sort of noise it is, and how often it happens. The Contact Centre advisor will send out anti social behaviour report forms and diary sheets for you to begin recording the incidents. They will also notify your Customer Relationship Manager of your concerns. 3. Your Customer Relationship Manager will then investigate your complaint and may write to and visit the tenant from whose property the noise is coming. They will ask them to
