What do I do about a preliminary or Familiarisation Visit?
Because of the high volume of schools using STEAM, it is not necessary to book a Familiarisation Visit or to tell us you are coming. Simply bring along a copy of your Booking Confirmation Form to show at the Ticket Desk on arrival and you will be let into the Museum free of charge. If you have not yet received your Booking Confirmation Form, give the staff at the Ticket Desk the date of your booked visit. STEAM is open 7 days a week between 10am and 5pm except Christmas Day, Boxing Day and New Year’s Day. Occasionally the Museum is closed for whole staff training, but details are always posted on the website. We are happy for any school staff that will be accompanying the children on the day of the actual visit to attend the Familiarisation Visit, so that everyone feels fully confident about planning for their visit.