What do employers say about their needs for people with this type of knowledge and skill?
According to a Forrester Consulting Research: Closing the IT Skills Networking Gap on behalf of Cisco, 69 percent of approximately 1500 companies surveyed expect to employ a dedicated voice specialist by 2012. Only 40 percent of respondents have voice specialists today, which translates to a nearly 75 percent growth rate for these jobs. 3. Where will the CCNA Voice concentration be the most relevant? With the Cisco CCNA Voice certification, you’ll be ready for specialized job roles such as voice administrator, voice engineer, and voice manager. The CCNA Voice training and certification are for people early in their VoIP careers, as well as for career IT professionals who wish to gain VoIP expertise and skills. The CCNA Voice certification will give you an overview of Cisco Unified Communications applications (presence, mobility, video, TelePresence, and so on). You’ll learn the skills to handle voice infrastructure (IP telephony hardware, handsets, call manager software, voicemail, and
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