What do consumers get when they go to the FICO MRI website?
Visitors are encouraged to complete a short, confidential online form about their current housing and mortgage situation. Their information is instantly evaluated and they are told if they appear to be eligible for 1) loan modification and credit counseling, 2) loan refinancing, or 3) debt counseling. Eligible borrowers are contacted within 48 hours by a professional credit counselor from Money Management International (MMI) for free, confidential assistance. MMI submits the borrower’s mortgage relief information to his or her loan servicer as appropriate. The servicer then works with the borrower to determine the best next step.