what difference does it make in general practice?
Proudfoot J; Jayasinghe UW; Holton C; Grimm J; Bubner T; Amoroso C; Beilby J; Harris MF Centre for Primary Health Care and Equity, University of New South Wales, Sydney, New South Wales 2052, Australia. j.proudfoot@unsw.edu.au OBJECTIVE: Teamwork in primary healthcare is associated with patient care processes and staff outcomes. The ability of teams to be innovative is a hypothesized mechanism. We examined the characteristics of general practices with good team climate for innovation, and assessed the impact of climate on chronically ill patients’ assessment of their care and on the job satisfaction of the staff. DESIGN: Large cross-sectional study. SETTING: Australian general practices. PARTICIPANTS: A total of 654 general practitioners and staff and 7505 chronically ill patients from 93 general practices in 6 Australian states and territories. MEASURES: The Team Climate Inventory and the Overall Job Satisfaction Scale, customized for use with general practices, were administered to g
