What criteria must be met when selecting a new password?
• Must be a minimum of 8 characters in length • May not contain more than 3 number found in your SMU ID number in the order in which they appear • May not be a password that you have used before • Must contain 3 of the following 4 character sets • Upper Case Letters • Lower Case Letters • Numbers • Special Characters How often does my password expire? Your SMU password automatically expires every 180 days. Several notices will be sent to your SMU email address prior to the expiration date. The expiration policy helps maintain the security of your accounts. Is it possible to know the exact date when my password will expire? Yes, you can contact the ITS Help Desk who can look up the date for you, and answer any questions you may have. Why am I having problems changing my password on the Online Tool? I reset my password and it still does not work on Access.SMU or Webmail… What is important to know about password security? Passwords are the key to the protection and security of personal
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- What criteria must be met when selecting a new password?
