What could cause multiple channels failures?
A. If the channels that are failing are configured for Thermocouple input, check that the Cold Junction sensor located in the middle two terminals (11 & 12) is securely fitted. A. In the options menu, ensure that the unit is reporting the correct number of input channels. This failure may also be associated with a message prompting an ‘Auto-Configure’. Generally this means that the unit has failed to find the relevant hardware. Should the problem persist please contact our Technical Support Team for further assistance. A test for this is to power up with the touch screen pressed until diagnostics menu appears, press diagnostic summary and a display will appear which graphically displays the options on the 6000 series: Any that have an issue will appear in red.
