What consulting or research assignments will ExpertPartners undertake?
The practiced expertise of our Experts and their knowledge of what works in our region enables ExpertPartners to undertake Implementation or Research assignment in virtually any field. To ensure the success of an assignment ExpertPartners develops, in conjunction with the Client-Partner, a Service Level Agreement ~ SLA. This SLA document defines the relationship between the parties, the goals and the mutual commitment to the project’s outcome. While the specific terms of the jointly developed SLA will be determined by the services chosen, included here is the fundamental information required. In our opinion a well-written Service Level Agreement is a cornerstone to building a long-lasting partnership; as such ExpertPartners emphasises the importance of this process. The ExpertPartners SLA will: • Identify and define needs • Provide a framework for understanding • Separate standard from customised services • Simplify complex issues • Reduce areas of conflict • Encourage dialogue in the
