What constitutes non-verbal communication? Is it body language?
Non-verbal communication is everything except your words. It includes body language (which by itself includes facial expression and body attitude) but also include many other factors such as object language (driving a BMW says something, wearing torn jeans and a dirty sweatshirt says something). All of us have looked at someone standing across the room and thought, “Man, what an attitude.” That constitutes non-verbal communication.
