What Constitutes Good Communication Skills?
You would have probably heard that a good communicator is blessed with the talent of hearing out every vowel and consonant, and putting the right words across at the right instant of time. This is so true in the world of projects as well. A project is a set of activities that a group accomplishes and the direction to the set of activities is a result of communication. First, the customer spells out what he needs and this mostly happens over a video conference or a phone call. The project manager along with his top dogs sit glued to their telephone sets to ensure that they get everything right. Getting the correct requirements solves a major stage in the jigsaw puzzle. The project manager does not want the project to start with wrong specifications, only to realize later that the work has gone to the bins. So, in a project sense, communication is principal. Listening plays a great part to understand in detail what exactly the customer wants. Once you get a hang of it, fill the gaps by p
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