What constitutes discrimination by state and local governments?
Providing unequal, less effective, different or separate aids, services or benefits; providing services through an agency which discriminates; or denying the right to participate in planning or advisory boards are discriminatory. Using criteria or methods of administration, site selection for facilities, and licensing or certification which would have the effect of discrimination on the basis of disability violates the ADA. Services must be provided in the most integrated setting possible. Examples would include using written applications or only providing services in inaccessible locations.