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What constitutes an installation support incident?

April 26, 2017constitutes incident installation support

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What constitutes an installation support incident?

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An installation support incident is defined as a request for support with the installation of Logicity Professional. Once the application is installed, any request for support is considered a technical support incident and requires the use of a paid technical support incident. If you are unsure if your issue is installation or technical related, please contact us. If you require assistance with installation of Logicity Professional within 30 days of purchase, there is no charge. After 30 days, an installation support incident requires the purchase of a technical support incident.